FOLLOW-UP OF YOUR PURCHASE :
For your entire satisfaction, we will send you your follow-up during the period foreseen for that purpose, which is between the 10 and the 25
of every month. You will be able to, with your number of follow-up, follow the sending of your package in real time on the following websites:
Chronopost :
http://www.chronopost.fr/transport-express/livraison-colis
EMS :
http://www.ems.com.cn/english-main.jsp
DELAYS AND FREQUENCIES OF DELIVERY :
WRSCA GROUP use bi-monthly bulking for all the orders, which consists in treating the purchases by sections of 15 days. Even
though it may make the delay of delivery quite long, monthly bulking is necessary to guarantee the lowest prices to all of our clients,
durably.
· From the beginning of the next 15 days, the preparation of orders varies from 6 to 9 workdays (for big volumes), and the delay
of dispatch varies between 10 and 15 working days. The maximum total period of delivery (including the month of monthly bulking) is 2 to
4 weeks.
· For the pairs of shoes that might me in shortage of stock, it is necessary to take into account 1 or 2 weeks of supplementary
delay.
This delay being independent from our will, we will decline any complaint during this period of waiting. Besides, the suppliers will not make
any refund during this period, and any attempt of block of transfer or fraud
will be pursued. We thank you for your cooperation.
Table of indication of delivery periods:
Prix du produit
Porudct Price |
Livraison Standard
Standard Delivery |
Livraison Prioritaire Premium
Premium Prioritary Delivery |
0-49 EUR |
14 EUR |
25 EUR |
50-99 EUR |
19 EUR |
30 EUR |
100-149 EUR |
24 EUR |
35 EUR |
150-199 EUR |
29 EUR |
40 EUR |
200-249 EUR |
34 EUR |
45 EUR |
250-299 EUR |
39 EUR |
50 EUR |
300-349 EUR |
44 EUR |
55 EUR |
350-399 EUR |
49 EUR |
60 EUR |
>400 EUR |
Livraison gratuite
FREE SHIPPING |
Livraison gratuite
FREE SHIPPING |
Important note:
?In February and October, China goes through two 15 days periods of national holidays.
?From May 1 to May 7, the manufacturers realize a complete inventory of their factory.
During these two periods, we will disregard any complaint regarding delays of reception. Orders will be treated by the manufacturers once the
national holidays or their inventory are over. We shall not make any refund for these periods of delay. We are sorry for any inconvenience.
DETAILS OF THE PROCESS OF A DELIVERY:
Once the payment has been confirmed, 72 hours are necessary so that your bank finalizes the transactionl.
If your purchase was finalized during the weekend, a delay of 24 hours will be necessary, since all orders are handled during working days.
After this management, it will be necessary to refer to you in the paragraph "Delays and Frequencies of Delivery" to know the delivery
period of your package.
DELIVERY :
Packages are sent by the supplier by way of the following circuit: the packages are forwarded and deposited to the Chinese post office,
then are taken care by EMS services, then by CHRONOPOST's services.
MORE INFORMATIONS :
For more informations, refer to our FAQ.
